Acronis Advanced Management Service
Centralized IT Management and World-Class Cybersecurity
In modern organizations managing complex hybrid infrastructures (on-premises + multi-cloud), fragmentation of management tools creates information silos, operational inefficiencies, and security gaps. Acronis Advanced Management Service unifies IT management, cybersecurity, and backup in a single cloud-native platform, reducing operational costs 60-70% while strengthening security posture.
Unified Multi-Tenant Console with Granular RBAC
Single executive dashboard to manage physical servers, VMs (VMware/Hyper-V/KVM), Windows/Mac/Linux endpoints, Microsoft 365, mobile devices, and cloud applications from an intuitive interface with role-based access control (RBAC) and secure delegation
Intelligent Automation with AI/ML
Machine Learning predicts hardware failures, optimizes backup policies based on change patterns, automates deployments and patching, and recommends proactive adjustments that reduce IT team operational time 40-50%
Integral Cyber Protection (Backup + EDR/XDR + DLP)
Only platform that natively integrates enterprise backup, EDR/XDR (extended detection and response), AI-powered anti-ransomware protection, DLP (Data Loss Prevention), and disaster recovery in unified architecture without third-party integrations
Secure Out-of-Band (OOB) Remote Access
AES-256 encrypted remote management of any endpoint or server even with crashed OS using Intel vPro/AMT, IPMI or iLO, with complete session auditing for SOC 2/ISO 27001 compliance
Why Centralized Management is Critical in 2025?
Medium and large organizations face exponential complexity: hybrid infrastructure (on-prem + AWS + Azure), permanent remote work, sophisticated cyber threats, and strict regulations (GDPR, HIPAA, SOX). Managing this with 5-10 disconnected tools (separate backup, separate antivirus, separate RMM, separate patch management) creates inefficiency, information silos, and security risks.
of security breaches caused by poor configuration and patch management (Gartner 2024)
average annual cost of managing 5+ disconnected tools for 500-endpoint org (Forrester)
reduction in operational costs by consolidating to unified platform (Acronis customers)
reduction in IT time dedicated to repetitive operational tasks with AI automation
Acronis Advanced Management from EnNube.com
See how Acronis Advanced Management Service simplifies the management of complex infrastructures. Discover the centralized console, intelligent automation, and integrated protection in this comprehensive demonstration.
02:09
Unified Platform Architecture: 5 Integrated Pillars
Understanding how Acronis Advanced Management Service consolidates multiple tools into a native architecture
Unlike solutions that attempt to integrate separate products via third-party APIs (creating points of failure and complexity), Acronis built a native unified platform where backup, cybersecurity, endpoint management, and disaster recovery share the same database, single agent, and centralized console.
1. Centralized Management Console with Multi-Tenancy
Unified executive dashboard with 360° visibility of entire infrastructure
- Unified dashboard: Management of physical servers, VMs (VMware/Hyper-V/KVM), endpoints (Windows/Mac/Linux), Microsoft 365/Google Workspace, mobile (iOS/Android), and cloud applications (AWS/Azure/GCP) from a single interface
- Multi-tenant hierarchy: Support for multiple organizations, branches or customers with complete data isolation, customized policies per tenant, and granular billing (chargeback/showback)
- Granular RBAC: Role-based access control with fine permissions (e.g., Backup Operator can restore but not delete, Security Analyst can view alerts but not modify policies), secure delegation, and Segregation of Duties (SoD) compliance
2. Integral Cyber Protection (Backup + Security + DR)
Only solution that natively integrates enterprise backup with next-generation cybersecurity
- Universal image-based backup: Protection of VMs, physical servers, endpoints, Microsoft 365 (Exchange Online, SharePoint, OneDrive, Teams), databases (SQL Server, Oracle, MySQL, PostgreSQL, MongoDB), applications (Active Directory, Exchange, SharePoint) with global deduplication and intelligent compression
- Integrated EDR/XDR: Endpoint Detection & Response (EDR) extended to Extended Detection & Response (XDR) correlating events from endpoints, network, email, and cloud to detect multi-stage attacks (e.g., phishing → credential theft → lateral movement → ransomware)
- AI-powered anti-ransomware: Behavioral detection engine with machine learning detects suspicious encryption behaviors (e.g., massive file modification) in real-time, automatically isolates compromised endpoint, and restores from verified clean backup
- DLP (Data Loss Prevention): Prevention of sensitive data leaks (PII, PHI, PCI, intellectual property) through policies that block unauthorized transfers to USB, email, cloud storage, or printers
- Disaster Recovery orchestration: Automated runbooks for failover/failback with DR testing without production impact and RTO <15 minutes
3. Intelligent Automation with AI/ML
Drastic reduction of manual tasks through artificial intelligence and machine learning
- Automated agent deployment: Mass installation via GPO (Group Policy Objects), SCCM, remote PowerShell/Bash scripts, or automatic network discovery with zero-touch provisioning (new devices register and protect automatically when powered on)
- Automated patch management: Automatic vulnerability detection (CVEs), prioritization by criticality (CVSS score), patch testing in pilot group, staged rollout, and automatic rollback if post-installation problems detected
- Intelligent self-adaptive policies: Machine learning analyzes change patterns (e.g., SQL server modifies 50GB daily between 2-5 PM) and automatically adjusts backup windows, frequency, and retention to optimize RTO/RPO without manual intervention
- Predictive analytics: AI predicts hardware failures (disks with SMART warnings, memory with ECC errors, VMs with constant CPU throttling), identifies endpoints at infection risk (browsing suspicious sites, attempts to disable antivirus), and recommends proactive actions
4. Secure Remote Access and Out-of-Band (OOB) Management
Total infrastructure control from any location with maximum security
- AES-256 encrypted remote access: Secure connection to any endpoint or server via encrypted tunnel without VPN, firewall configurations, or opening ports (outbound HTTPS connection from device to Acronis cloud)
- Out-of-band management (OOB): Physical server management even with crashed OS using Intel vPro/AMT, HP iLO, Dell iDRAC, or IPMI for remote power on/off, BIOS access, OS reinstallation, and pre-boot troubleshooting
- Secure file transfer: Bidirectional file transfer between console and remote endpoints with end-to-end encryption, ideal for deploying configurations, collecting logs, or delivering custom patches
- Complete session auditing: Immutable logs of all remote sessions with timestamps, user, executed actions (commands, file transfers), duration, and periodic screenshots for SOC 2 Type II, ISO 27001 compliance, and forensic audits
5. Reports, Compliance, and Business Intelligence
Business intelligence for IT infrastructure with automated regulatory compliance
- Drag-and-drop customizable dashboards: Creation of visual dashboards with configurable widgets showing key metrics (protection status, security incidents, storage usage, growth trends, critical alerts) with automatic refresh and interactive drill-down
- Scheduled automated reports: Automatic generation of executive, technical, or compliance reports in PDF/Excel format with email delivery to stakeholders according to schedule (daily, weekly, monthly) without manual intervention
- Pre-configured compliance templates: Templates for GDPR (Art. 32, 33, 34), HIPAA (164.308, 164.312), PCI-DSS (Req. 10, 12), SOX (Section 404), ISO 27001 (Annex A controls), NIST CSF with automatic control verification and auditable evidence generation
- AI predictive analytics: Machine learning predicts storage usage trends (capacity exhausted in X months), identifies at-risk endpoints (critical vulnerabilities unpatched, repeatedly failed backups), recommends optimizations (policy consolidation, retention adjustment), and calculates ROI of proposed improvements
Advanced Technical Capabilities
Enterprise features that differentiate Acronis Advanced Management Service
Lightweight Multi-Function Single Agent
Single agent (50-80 MB RAM footprint) provides backup, anti-malware, EDR/XDR, DLP, patch scanning, inventory, and remote access. Eliminates the need for 5-7 separate agents that consume resources and create complexity.
Consistent Application-Aware Backup
Consistent snapshots of critical applications (SQL Server with automatic log truncation, Exchange with mailbox integrity verification, Oracle RMAN integration, SAP HANA with backup pre-scripts) ensuring recovery without transaction corruption.
Instant Restore in <5 Minutes
Boot VMs directly from backup storage in less than 60 seconds using Instant Restore technology while complete data migration occurs in background (reduction of RTO from hours to minutes).
Cross-Platform Universal Restore
Restore systems to completely different hardware (physical → VM, VMware → Hyper-V, different CPUs/controllers) with automatic driver injection and HAL (Hardware Abstraction Layer) adaptation for bare-metal recovery without reinstallation.
Anti-Ransomware Immutable Backups
Backup protection with immutability (S3 Object Lock, WORM storage) and air-gapping (offline copy disconnected from network) preventing ransomware from encrypting or deleting recovery copies, ensuring recovery even in successful attack.
Unlimited Cloud-Native Scalability
Cloud-native architecture with automatic elastic scaling. Add 10 or 10,000 endpoints without worrying about server capacity, infrastructure licenses, or performance bottlenecks. 99.9% uptime SLA with geographic redundancy.
Quantifiable Transformative Benefits
Proven results in thousands of companies globally
60-70% Reduction in Licensing Costs
Consolidate 5-10 separate tools (backup, antivirus, EDR, RMM, patch management, DLP, vulnerability scanner, SIEM) into a unified platform. Typical customers save $50K-$200K annually in licenses depending on infrastructure size.
40-50% Reduction in IT Operational Time
Intelligent automation eliminates repetitive manual tasks (deployments, patches, backup validation, report generation). IT teams free up 15-20 hours weekly for strategic projects.
RTO/RPO 10x Better than Traditional Backup
From hours/days RTO (restore from tape or traditional backup) to <15 minutes RTO with Instant Restore. RPO improved from hours to <5 minutes with Continuous Data Protection (CDP).
95% Reduction in Malware/Ransomware Incidents
Multi-layer protection (behavioral AI, signature-based, sandboxing, vulnerability shielding) stops 95% of threats before execution. Customers report drastic decrease in infections and zero ransomware payments.
Real Use Cases by Industry
Successful implementations with measurable results
Manufacturing Company: Hybrid On-Prem + AWS Management
Industrial Manufacturing
1,200 employees, 5 production plants (Mexico, Colombia, Chile), hybrid infrastructure: 80 physical on-prem servers (SCADA, SAP ERP), 150 VMware VMs, 200 AWS EC2 VMs, 800 Windows/Mac endpoints
Desafío
Company faced extreme complexity managing hybrid infrastructure with fragmented tools: Veeam (on-prem backup), AWS Backup (cloud), Symantec Endpoint Protection (antivirus), ManageEngine (patch mgmt), TeamViewer (remote access). Licensing costs $180K/year, IT team (8 people) dedicated 60% time to manual operational tasks (validate backups, deploy patches, generate ISO 27001 compliance reports). Average RTO 8-12 hours in incidents.
Solución
EnNube.com implemented Acronis Advanced Management Service with hybrid architecture: agents deployed on all endpoints and servers (on-prem and AWS), hybrid backup storage (Acronis Cloud Storage + local replication on Synology NAS for fast recovery), native integration with VMware vCenter and AWS EC2 for automatic VM backup, intelligent policies by asset type (SCADA servers: RPO 15 min with CDP, SAP ERP: daily application-aware backup, endpoints: continuous backup of critical data). Implementation completed in 6 weeks with seamless migration from Veeam.
Resultados
- Licensing cost reduction from $180K to $65K/year (64% savings)
- RTO reduced from 8-12 hours to 12 minutes average (40x improvement)
- IT team time in operational tasks reduced 45% (from 60% to 15% of total time)
- ISO 27001 compliance successfully audited with automatic reports generated by Acronis
- Zero ransomware incidents after implementation (previous: 3 infections in 2023)
- 347% ROI in first year per CFO analysis
"Acronis allowed us to unify management of our complex on-prem/cloud infrastructure. We went from 5 tools that didn't talk to each other to a platform that gives us total visibility and automates 80% of repetitive tasks. The IT team can now focus on digital transformation projects instead of fighting daily fires."
— IT Director, Manufacturing Company 1,200 employees
Managed Service Provider (MSP): Multi-Tenant for 50+ Customers
MSP (Managed Service Provider)
MSP with 50 SMB customers (20-500 employees each), managing 8,500+ total endpoints, diverse infrastructure (VMware, Hyper-V, Azure, AWS, Google Workspace, Microsoft 365)
Desafío
MSP used multiple disconnected RMM tools (ConnectWise Automate, Datto RMM, Veeam, Webroot) to manage customers. Critical challenges: lack of real multi-tenancy (separate consoles per customer), impossibility to consolidate cross-client reports, complexity of granular per-service billing, slow time-to-protection (3-5 days deploy new customer), RMM+Backup+Antivirus licensing costs consuming 40% of service margin.
Solución
Complete migration to Acronis Cyber Protect Cloud with Advanced Management Service. Multi-tenant architecture with hierarchy: 1 MSP master tenant → 50 sub-tenants (customers) → devices per customer. Each customer sees only their infrastructure, MSP has global cross-client visibility. Standardized deployment with reusable service templates (SMB Office: daily backup + antimalware + patch mgmt, Healthcare: HIPAA compliance template with encryption + auditing). Integration with PSA (Professional Services Automation) ConnectWise Manage for automatic usage-based billing. Accelerated customer onboarding with automation scripts (from initial contact to full protection in <8 hours).
Resultados
- Technology stack cost reduction from 40% to 18% of revenue ($220K/year savings)
- Time-to-protection for new customers reduced from 3-5 days to <8 hours (10x improvement)
- Customer churn reduced 35% (customers value unified console with total visibility)
- Service margin improved from 35% to 52% due to cost reduction and greater efficiency
- Capacity to manage 50% more customers with same technical team (from 50 to 75 customers projected)
- Customer NPS (Net Promoter Score) increased from 42 to 68 post-migration
"As an MSP, our competitiveness depends on margins and operational efficiency. Acronis allowed us to consolidate 4 tools into one, reduce costs 55%, and improve service quality. The multi-tenant architecture is perfect for MSPs: a single pane of glass to manage 50+ customers, automatic granular billing, and customer onboarding in hours instead of days."
— CEO, MSP 8,500+ endpoints under management
Financial Institution: SOX + PCI-DSS Compliance with Automated Auditing
Financial Services
Regional bank with 2,500 employees, 85 branches, critical infrastructure: core banking (Temenos T24), home banking, mobile banking, ATM network, trading platform. Regulations: SOX (Sarbanes-Oxley), PCI-DSS (Payment Card Industry), local banking regulations
Desafío
Extremely complex and costly regulatory compliance. Annual SOX and PCI-DSS audits required 6-8 weeks of preparation with dedicated team manually collecting evidence (access logs, backup policies, vulnerability reports, asset inventories). Lack of immutability in audit logs caused critical finding in SOX 2023 audit (risk of log manipulation). Core banking backup with 4-6 hours RTO insufficient for regulations requiring service continuity. Compliance costs: $450K/year (external audits + 3 FTEs dedicated to compliance + auditing tools).
Solución
Implementation of Acronis Advanced Management Service with focus on compliance and auditing. Configuration of specific compliance templates: SOX Section 404 (IT controls), PCI-DSS Requirements 10 and 12 (logging and policies), local banking regulations. Immutable audit logs with blockchain-based notarization (cryptographic timestamp certification). Application-aware backup of Temenos T24 with RPO <5 min using CDP, disaster recovery orchestration with RTO <15 min, and automated quarterly DR testing without production impact. Automatic generation of compliance reports (Security Posture Report, Backup Success Rate Report, Vulnerability Assessment Report) with email delivery to CISO and external auditors via programmed schedule.
Resultados
- Audit preparation time reduced from 6-8 weeks to 3 days (automatic evidence generation)
- Compliance costs reduced 62% (from $450K to $170K/year) through automation and reduction of dedicated FTEs
- Zero critical findings in SOX 2024 and PCI-DSS 2024 audits (vs 2 critical in 2023)
- Core banking RTO improved from 4-6 hours to 12 minutes (meets service continuity regulations)
- Blockchain-certified log immutability satisfies external auditors and regulators
- DR drills executed quarterly without IT staff (100% automated with runbooks)
"In banking, compliance is not optional: it's a requirement to operate. Acronis transformed our compliance approach from reactive (prepare evidence when auditor asks) to proactive (evidence always available, controls continuously verified). The cryptographic immutability of logs and report automation literally saved us hundreds of hours and $280K annually."
— CISO, Regional Bank 2,500 employees
E-Commerce Company: Multi-Cloud AWS + Azure Protection with Auto-Scaling
E-Commerce / Online Retail
Online retailer with 15M monthly visitors, 100% cloud infrastructure: 200 AWS EC2 instances (frontend, APIs, workers), 50 Azure VMs (analytics, BI), RDS MySQL (product catalog 2TB), DynamoDB (user sessions), S3 (images/assets 80TB), Azure Blob Storage (legacy backups)
Desafío
Cloud-native infrastructure with aggressive auto-scaling: EC2 instances scale from 50 to 300 during Black Friday/Cyber Monday. Traditional backup based on EBS snapshots didn't capture ephemeral instances, causing data loss in accidental RDS deletion incident (18-hour recovery, $120K orders lost). Lack of unified cross-cloud visibility (AWS Console separate from Azure Portal). Native cloud backup costs (AWS Backup + Azure Backup) growing 40% annually due to lack of cross-region deduplication and inefficient retention.
Solución
Acronis Advanced Management Service with centralized multi-cloud backup. Native integration with AWS (EC2, RDS, DynamoDB, S3) and Azure (VMs, Blob Storage) from single Acronis console. Intelligent policies that detect auto-scaling and automatically protect ephemeral instances (tag-based protection: any EC2 with tag 'backup=true' automatically protected). Application-aware backup of RDS MySQL with continuous log shipping (RPO <5 min) and granular point-in-time recovery. Cross-cloud global deduplication eliminating duplicates between AWS and Azure (65% storage savings). Critical backup replication between geographic regions (AWS us-east-1 → AWS eu-west-1 and Acronis Cloud Storage) for geographic disaster recovery.
Resultados
- RDS MySQL RPO improved from 24 hours (daily snapshots) to <5 minutes with CDP
- RTO in incidents reduced from 18 hours to 8 minutes (Instant Restore of RDS from Acronis backup)
- Backup costs reduced 58% through cross-cloud deduplication and AI-optimized retention
- 100% of auto-scaled instances automatically protected (vs 30% coverage previous with manual snapshots)
- Zero data loss on Black Friday 2024 despite scaling from 50 to 320 EC2 instances
- Unified AWS + Azure visibility from single Acronis dashboard (before: separate consoles)
"E-commerce lives and dies by availability and performance. With aggressive auto-scaling, we needed backup that was not only fast but dynamically adapted to our elastic infrastructure. Acronis automatically detects new instances, protects them without manual intervention, and gives us <5 minute RPO on critical databases. On Black Friday 2024 we scaled 6x without a single backup problem."
— VP Engineering, E-Commerce 15M visitors/month
Global Trust from Industry Leaders
15 million workloads protected in 150+ countries
Companies protected globally
Workloads under active management
Guaranteed uptime SLA
Countries with Acronis presence
Financial Services
Banks, insurers, and fintechs trust Acronis for SOX, PCI-DSS compliance, and banking regulations with automated auditing
Healthcare
Hospitals and clinics comply with HIPAA using end-to-end encryption, immutable auditing, and <15 min disaster recovery for critical systems (EHR, PACS)
Government
Government agencies protect sensitive data with CJIS, FedRAMP, NIST 800-171 compliance and sovereign cloud options
Retail / E-Commerce
Retailers protect multi-region cloud-native infrastructure with auto-scaling, PCI-DSS compliance, and <5 min RPO on transactions
Manufacturing
Industrial plants protect SCADA/ICS, ERP, and OT (Operational Technology) systems with air-gapped backups and fast recovery
MSPs (Service Providers)
Managed service providers operate multi-tenant infrastructure with granular billing and accelerated customer onboarding
Recognized Leader in Cyber Protection
Cyber Protection Platform per Gartner Peer Insights 2024
Technology patents in backup, AI, and cybersecurity
Innovating in enterprise data protection
Service Provider partners globally
SOC 2 Type II
Annual audit of security, availability, and integrity controls
ISO 27001
Information security management system certification
GDPR Compliant
Full compliance with European data protection regulation
HIPAA / PCI-DSS Ready
Architecture enabling compliance with vertical regulations
EnNube.com: Your Certified Acronis Partner in Latin America
As a certified Acronis Gold Partner with over 500 successful implementations in the region, EnNube.com has the technical expertise, advanced certifications, and proven track record to design, implement, and support the most complex Acronis solutions. Our team of certified engineers guarantees your project's success from initial assessment to go-live and continuous optimization.
Complete Technical Assessment (No Cost)
Detailed analysis of current infrastructure (asset inventory, existing backup policies, security gaps, regulatory compliance) with executive findings report, prioritized recommendations, and implementation roadmap. Includes Acronis solution sizing (required storage, agents, licenses) and 3-year TCO/ROI calculation. Value: $2,500 USD, offered at no cost to qualified customers.
Custom Architecture Design
Detailed technical design considering: network topology (on-premises, hybrid, multi-cloud), RTO/RPO requirements per critical application, retention policies per regulations (GDPR 7 years, HIPAA 6 years, SOX 7 years), disaster recovery strategy (single-site, multi-site, cloud DR), integration with existing systems (Active Directory, VMware vCenter, AWS Organizations, Azure AD). Deliverable: architecture document with diagrams, bill of materials, and deployment plan.
Turnkey Implementation with Dedicated Project Manager
Complete deployment execution with dedicated PM as single point of contact. Includes: management console installation and configuration, mass agent deployment (on-prem and cloud), policy configuration per best practices, integration with corporate systems (AD, ITSM, SIEM), backup/restore and DR testing, detailed technical documentation (runbooks, troubleshooting guides), and knowledge transfer (hands-on administrator training). Typical timeline: 4-8 weeks depending on infrastructure size.
Risk-Free Migration from Legacy Solutions
Proven process to migrate from Veeam, Veritas Backup Exec, Symantec NetBackup, Commvault, Datto, or other solutions without interruptions. Includes: detailed migration plan with gradual approach (pilot group → staged rollout → full deployment), temporary system coexistence (both active during migration), migrated backup validation, and rollback plan in case of problems. Typical 500-endpoint migration completed in 6-8 weeks with zero downtime.
24/7/365 Technical Support with Guaranteed SLA
Acronis-specialized support team available 24/7 via phone, email, WhatsApp, or web portal. Response SLA: Critical (systems down, unable to restore) = 1 hour, High (degraded functionality) = 4 hours, Normal (queries, optimizations) = 8 hours. Includes access to Acronis Certified engineers (Sales Pro, Technical Pro, Cyber Protection Engineer) and direct escalation to Acronis Tier 3 support for complex cases.
Managed Services (MSP) - Complete Operation by EnNube.com
Fully managed service option where EnNube.com operates, monitors, and optimizes your Acronis infrastructure 24/7. Includes: proactive backup status monitoring with automatic alerts, backup failure resolution before impacting RTO/RPO, Acronis agent updates and patch management, monthly policy and storage optimization, monthly executive reports (Backup Success Rate, Security Posture, Storage Trends), and quarterly QBR (Quarterly Business Review) sessions with strategic recommendations. Pricing: monthly all-inclusive per-endpoint model.
Continuous Post-Implementation Optimization Consulting
Quarterly optimization sessions with Acronis certified engineer. Includes: performance analysis (backup windows, deduplication ratios, storage growth trends), savings opportunity identification (retention adjustment, orphaned backup elimination, policy consolidation), disaster recovery readiness validation (runbook testing, contact list updates), alignment with new Acronis features (upgrade planning), and industry best practices.
5-Phase Implementation Roadmap
Proven methodology for successful deployments
Based on 500+ successful implementations, our approach guarantees go-live without interruptions, rapid adoption, and accelerated time-to-value. Typical timeline: 4-8 weeks for organizations of 100-1,000 endpoints.
Phase 1: Discovery & Assessment (Week 1-2)
Deep understanding of current infrastructure, business requirements, and technical constraints
Actividades:
- Complete asset inventory (physical servers, VMs, endpoints, cloud applications, databases)
- Critical application mapping with RTO/RPO target per application (e.g., ERP = RTO 1 hour, File Server = RTO 4 hours)
- Existing backup policy analysis and gaps (current vs desired coverage)
- Compliance requirements identification (GDPR, HIPAA, SOX, ISO 27001, specific retentions)
- Current security assessment (antivirus, EDR, patch management, DLP)
- Stakeholder meeting (IT, Security, Compliance, Executive Leadership) to validate business objectives
Phase 2: Detailed Technical Design (Week 2-3)
Detailed technical architecture considering all solution components
Actividades:
- Topology design: hybrid deployment (Acronis Cloud Storage + local NAS cache), multi-site replication, disaster recovery sites
- Storage sizing (required capacity calculation considering expected deduplication 60-70%, compression 40-50%, retention per policies)
- Protection policy design by asset type (critical servers: RPO 15 min CDP, endpoints: daily continuous backup, M365: backup every 6 hours)
- Corporate system integration (authentication via AD/Azure AD, SIEM integration for logs, ITSM connectors for automatic tickets)
- DR strategy definition (failover runbooks, secondary site, quarterly testing)
- RBAC model (roles: Backup Admin, Security Admin, Auditor, Endpoint User with self-service restore)
Phase 3: Pilot Deployment (Week 3-4)
Pilot group implementation to validate design before mass rollout
Actividades:
- Management console configuration (multi-tenancy if applicable, AD integration, base policies)
- Agent deployment in pilot group (10-50 representative devices: mix of physical servers, VMware/Hyper-V VMs, Windows/Mac endpoints, M365 cloud applications)
- Protection policy configuration per LLD and first backup execution
- Exhaustive testing: backup success rate, restore (file-level, VM-level, application-aware), disaster recovery runbooks, alerting
- Performance validation (production impact, backup windows, bandwidth consumed)
- Configuration adjustments based on pilot findings (schedule tuning, exclusions, throttling)
Phase 4: Gradual Mass Rollout (Week 5-7)
Controlled deployment to entire infrastructure with staged approach to minimize risks
Actividades:
- Mass agent deployment using GPO (Windows), MDM (macOS/iOS), remote scripts (Linux), or automatic network discovery
- Gradual rollout by waves (e.g., Wave 1 = 20% endpoints, Wave 2 = additional 40%, Wave 3 = remaining 40%) with validation between waves
- Continuous deployment monitoring (agent installation success rate, connectivity, first successful backups)
- Proactive issue resolution (endpoints with installation failures, firewalls blocking connectivity, incorrect policies)
- Automated reports configuration (daily Backup Success Rate Report to IT, weekly Executive Dashboard to leadership)
- Alerting setup (backup failures, security incidents, storage capacity warnings)
Phase 5: Training, Handover & Optimization (Week 7-8)
Knowledge transfer, documentation, and initial optimization
Actividades:
- Hands-on administrator training (management console, policy configuration, troubleshooting, restore procedures, DR runbooks)
- End-user training (self-service file restore, agent installation on new devices)
- Delivered technical documentation (as-built architecture, operational runbooks, troubleshooting guides, disaster recovery procedures, contact escalation matrix)
- Initial optimization based on first 2 weeks of operation (retention adjustment, policy consolidation, performance tuning)
- Complete disaster recovery test in isolated environment (critical application failover with automated runbook)
- Compliance review and audit report generation (control validation per GDPR/HIPAA/SOX)
Quantified ROI and Business Value
Detailed financial analysis for typical 500-endpoint organization
Organization of 500 employees with hybrid infrastructure (50 physical servers, 100 VMware VMs, 350 Windows/Mac endpoints, Microsoft 365 E3). Previous technology stack: Veeam Backup ($25K/year), Symantec Endpoint Protection ($18K/year), ManageEngine Patch Manager ($8K/year), TeamViewer ($6K/year), vulnerability scanner ($5K/year). IT team: 5 people ($400K/year total loaded cost) dedicating 50% time to operational tasks that Acronis automates.
Acronis Advanced Management Service Investment
- Acronis Cyber Protect Advanced licenses (500 endpoints × $65/endpoint/year) $32,500/year
- Acronis Cloud Storage (20TB with deduplication × $8/TB/month × 12 months) $1,920/year
- EnNube.com Implementation Services (one-time, 6-week turnkey project) $15,000 (one-time)
- EnNube.com 24/7 Support (20% of licenses cost annually) $6,500/year
Quantified Benefits (Savings + Gains)
- Legacy tool elimination (Veeam $25K + Symantec $18K + ManageEngine $8K + TeamViewer $6K + Scanner $5K) $62,000/year licensing savings
- IT time reduction in operational tasks (50% → 20% = 30% freed × 5 FTEs × $80K avg salary) $120,000/year labor savings
- Security incident reduction (3 ransomware infections/year × $85K avg remediation cost × 90% reduction) $229,500/year incident savings
- RTO improvement avoiding critical downtime (2 incidents/year × 8 hours downtime × $15K/hour cost × 90% RTO reduction) $216,000/year downtime savings
- Compliance audit cost reduction (from $80K to $35K through evidence automation) $45,000/year compliance savings
ROI a 3 Años
ROI Total
Payback Period
NPV 3 Años
Customer Success Stories
Real transformations with measurable results
Regional Hospital Group (3 hospitals, 2,500 employees)
Desafío:
HIPAA compliance at risk due to lack of end-to-end encryption, immutable auditing, and disaster recovery <4 hours required by regulations. Using Veeam + Symantec with protection gaps in Microsoft 365 (Exchange Online without backup) and doctors' mobile devices (PHI access without management).
Resultados:
- 100% HIPAA compliance achieved with AES-256 encryption, blockchain-based immutable auditing, and <15 min DR
- Microsoft 365 fully protected (Exchange Online, OneDrive, SharePoint with 6-year HIPAA retention)
- 400+ doctor mobile devices managed with integrated MDM and remote wipe in case of loss
- Zero findings in HIPAA 2024 audit (vs 5 findings in 2023 including 1 critical)
- Compliance costs reduced $120K/year through audit report automation
Multi-National Manufacturing Company (1,200 employees, 5 plants)
Desafío:
Complex hybrid infrastructure (SCADA on-prem, SAP ERP on-prem, AWS cloud, Microsoft 365) managed with 7 disconnected tools. IT team (8 people) overloaded with repetitive manual tasks. 8-12 hours RTO insufficient for 24/7 production.
Resultados:
- Consolidation of 7 tools to 1 Acronis platform ($115K/year licensing savings)
- RTO reduced from 8-12 hours to 12 minutes (40x improvement) with Instant Restore
- IT team time freed 45% (from 60% operational to 15%) for strategic projects
- Zero ransomware incidents post-implementation (vs 3 infections in previous year)
- 347% ROI in first year validated by CFO
MSP with 50 SMB Customers (8,500+ endpoints under management)
Desafío:
Fragmented technology stack (ConnectWise + Datto + Webroot) consuming 40% of service margin. New customer onboarding took 3-5 days. Lack of real multi-tenancy caused operational complexity and errors (customer A policies accidentally applied to customer B).
Resultados:
- Stack cost reduction from 40% to 18% of revenue ($220K/year savings)
- Time-to-protection for new customers: 3-5 days → <8 hours (10x improvement)
- Customer churn reduced 35% due to better service (unified console, total visibility)
- Capacity to manage +50% customers with same technical team (scalability)
- Customer NPS improved from 42 to 68 post-migration
What Our Customers Say
"Acronis allowed us to go from 5 tools that didn't talk to each other to a unified platform that gives us total visibility. Our IT team freed 40% of their time from repetitive tasks and can now focus on digital transformation projects. ROI was evident in the first 2 months."
IT Director
Manufacturing Company, 1,200 employees
Industrial Manufacturing
"As an MSP, our competitiveness depends on operational efficiency and margins. Acronis allowed us to consolidate 4 tools into one, reduce costs 55%, and improve service quality. The multi-tenant architecture is perfect: a single pane of glass to manage 50+ customers, automatic billing, and onboarding in hours."
CEO
MSP with 8,500+ endpoints under management
Managed Service Provider
"In banking, compliance is not optional: it's a requirement to operate. Acronis transformed our compliance from reactive to proactive. The cryptographic immutability of logs and report automation literally saved us hundreds of hours of audit preparation and $280K annually in compliance costs."
CISO
Regional Bank, 2,500 employees
Financial Services
Flexible Deployment Options
Adapt Acronis to your architecture and compliance requirements
Cloud-Native (Acronis Cloud Storage)
100% cloud deployment without on-premises infrastructure. Agents connect directly to multi-region Acronis Cloud Storage with end-to-end encryption. Ideal for: cloud-first organizations, distributed remote work, startups without datacenter, compliance allowing cloud storage (GDPR, HIPAA with BAA).
Beneficios:
- Zero CAPEX (no servers, no storage hardware)
- Unlimited scaling (add endpoints without capacity concerns)
- 99.9% uptime SLA with automatic geographic redundancy
- Accelerated deployment (from weeks to days)
Consideraciones:
- • Requires adequate bandwidth (estimated: 1-5 Mbps per 100 endpoints)
- • Data stored in Acronis cloud (multi-region, AES-256 encrypted)
Hybrid (Cloud + Local Cache)
Combination of Acronis Cloud Storage (offsite, long-term retention) with local on-premises cache (NAS, storage server) for ultra-fast recovery. Backups write first to local cache (fast recovery RTO <5 min) and automatically replicate to cloud (geographic disaster recovery, extended retention). Ideal for: most medium/large enterprises, RTO <15 min requirements, compliance requiring offsite copy (GDPR, SOX).
Beneficios:
- Ultra-fast RTO with restore from local cache (minutes vs hours)
- Geographic protection with automatic cloud offsite copy
- WAN bandwidth reduction (backups to local, only delta replication to cloud)
- Flexibility: choose which data goes local-only, cloud-only, or both
Consideraciones:
- • Requires local storage (Synology/QNAP NAS, storage server, existing SAN/NAS)
- • Simplified management: Acronis handles automatic local → cloud replication
Complete On-Premises (Acronis Cyber Infrastructure)
100% on-premises deployment with Acronis Cyber Infrastructure (hyper-converged software-defined storage). Management console, backup storage, and all components within your datacenter. Ideal for: strict compliance prohibiting cloud (government regulations, banking secrecy, classified data), organizations with limited bandwidth, data sovereignty requirements (data never leaves country).
Beneficios:
- Total control: data never leaves your infrastructure
- Maximum performance: restore from local storage at LAN speeds (10 Gbps+)
- Compliance with data sovereignty and strict regulations
- Independence from internet connectivity for operation (only management console needs internet)
Consideraciones:
- • Requires initial CAPEX (servers, storage, networking)
- • Physical infrastructure management (although simplified by software-defined approach)
- • Scaling requires adding hardware (vs elastic cloud)
Transform Your IT Infrastructure Today
Free assessment and POC (Proof of Concept) with no commitment for qualified customers
Our Acronis certified engineers will perform a complete technical assessment of your current infrastructure, identify optimization opportunities, and design the perfect solution tailored to your specific needs. No cost, no commitment.
- Complete technical assessment at no cost (value $2,500 USD, offered free to qualified customers)
- Custom architecture design with exact sizing (storage, licenses, deployment model)
- Functional POC in your real infrastructure (30 days) with pilot group of representative devices
- Detailed quote with 3-year TCO/ROI analysis and comparison vs current solution
- Implementation roadmap with realistic timeline and seamless migration plan