Acronis Cyber Protect Advanced Security + MDR
Comprehensive Cybersecurity with Expert-Managed Detection and Response
In a landscape where 68% of organizations suffered at least one cyberattack in the last 24 months, and the average cost of a data breach reaches $4.35M USD (IBM Security 2023), reactive cybersecurity is no longer enough. Acronis Cyber Protect Advanced Security + MDR combines next-generation protection technology (EDR/XDR) with expert Managed Detection and Response (MDR) services 24/7, offering comprehensive proactive defense against ransomware, zero-day threats, APTs, and targeted attacks.
Next-Generation AI-Powered EDR/XDR
Extended Endpoint Detection & Response (XDR) correlating events from endpoints, network, email, and cloud with machine learning behavior-based detection identifying zero-day threats in real-time with >99.5% accuracy and <0.1% false positives
24/7 MDR with Certified Expert SOC
Security Operations Center (SOC) with CISSP/CEH certified analysts monitoring infrastructure 24/7/365, proactive threat hunting, incident investigation, automated containment, and guided remediation with MTTR (Mean Time To Respond) <15 minutes
Unified Multi-Vector Protection
Integrated defense against ransomware (behavior detection + immutable backups), phishing (URL filtering + email sandbox), malware (next-gen AV + static/dynamic analysis), cryptojacking, exploits, and zero-day attacks in a single platform
Automated Compliance and Auditing
Compliance dashboards for GDPR, HIPAA, PCI-DSS, SOX, ISO 27001 with automated vulnerability audits, risk-prioritized patch management, and detailed forensic reports for post-incident investigations
Modern Cybersecurity Requires Proactive Defense and 24/7 Expertise
The enterprise attack surface has expanded exponentially: remote endpoints, hybrid cloud, BYOD, IoT, SaaS applications, and digital supply chains create vulnerabilities that make it impossible for internal teams to manage cybersecurity effectively. Acronis Cyber Protect Advanced Security + MDR combines autonomous protection technology with specialized human expertise, offering comprehensive defense, early threat detection, and coordinated incident response.
Mean Time To Respond from detection to containment
Security Operations Center (SOC) with certified analysts responding to critical alerts in less than 15 minutes, 90% faster than average internal teams (2.5 hours - Ponemon Institute)
Accuracy in identifying zero-day threats and APTs
Combination of machine learning behavior analysis, global threat intelligence feeds, and human expertise achieves >99.7% detection rate with <0.1% false positives (vs 85-90% traditional AV solutions)
Savings vs building internal SOC or generic MSSP
Cost of building internal SOC: $1.5M-$3M USD annually (salaries, tools, infrastructure). Acronis MDR offers enterprise-grade service at a fraction of the cost with immediate expertise and 24/7/365 coverage
Uninterrupted monitoring of endpoints, network, cloud, and email
Internal teams typically operate 8-12 hours/day. Attackers operate 24/7 and launch attacks during off-hours (63% of breaches occur outside business hours - Verizon DBIR). Acronis MDR covers all shifts without gaps
Acronis Advanced Security + MDR by EnNube.com
Discover how Acronis Advanced Security + MDR combines next-generation cybersecurity with expert 24/7 Managed Detection and Response (MDR) services. See the enterprise platform that protects your business with continuous monitoring and intelligent threat response.
Unified Security Architecture: 5 Integrated Protection Layers
Acronis Advanced Security + MDR implements defense-in-depth architecture with 5 interconnected protection layers, each reinforcing the others to detect, prevent, and respond to threats across all attack vectors.
Prevention Layer: Next-Generation Anti-Malware
- Static analysis: Known signature analysis with 10M+ malware samples database updated hourly
- Dynamic behavior analysis: Cloud sandbox executes suspicious files in isolated environment to detect malicious behavior before production execution
- Machine learning (ML): Algorithms trained on >100M malware samples classify new threats without known signatures (zero-day detection)
- Exploit prevention: Protection against exploitation techniques (buffer overflow, ROP, heap spraying) independent of specific vulnerability
- URL filtering + web protection: Blocks access to known malicious domains (phishing, malware distribution, C&C servers) with threat intelligence-based categorization
Detection Layer: EDR/XDR with Event Correlation
- Endpoint Detection & Response (EDR): Continuous monitoring of processes, files, registry, network, and memory on Windows/Mac/Linux endpoints with granular telemetry
- Extended Detection & Response (XDR): Event correlation from endpoints + network (firewalls, IDS/IPS) + email (gateways) + cloud (AWS/Azure/GCP) to identify multi-vector attacks
- Behavioral analytics: Anomaly detection based on normal behavior profiles (e.g., Excel process launching PowerShell = suspicious)
- Threat intelligence integration: Global intelligence feeds (malicious IPs, C&C domains, malware hashes) enrich alert context
- MITRE ATT&CK mapping: Classifies attacker tactics and techniques according to MITRE ATT&CK framework to understand complete attack chain (kill chain)
Response Layer: Automated Containment and Remediation
- Automated response playbooks: Automated actions upon detection (e.g., ransomware detected → isolate endpoint + suspend malicious processes + notify SOC)
- Network isolation: Automatic segmentation of compromised endpoints to prevent lateral propagation (disconnect from LAN, allow only SOC access)
- Process termination + quarantine: Termination of malicious processes and quarantine of suspicious files with optional reversal if false positive
- Forensic snapshots: Automatic capture of system state (memory, disk, network) for later forensic analysis without interrupting operations
- Rollback + recovery: Reversal of malicious changes (e.g., ransomware encryption reversed from continuous backups with RPO <5 minutes)
Intelligence Layer: 24/7 SOC with Proactive Threat Hunting
- Security Operations Center (SOC): Certified analysts (CISSP, CEH, GCIA) monitoring alerts 24/7/365 with MTTR <15 minutes for critical incidents
- Threat hunting: Proactive search for hidden threats (APTs, latent compromise) through historical log analysis, event correlation, and hypothesis-driven investigation
- Incident investigation: Forensic investigation of confirmed incidents to determine: entry point, scope of compromise, exfiltrated data, attackers' objectives
- Guided remediation: SOC analysts provide step-by-step instructions to remediate exploited vulnerabilities and strengthen defenses
- Threat intelligence reports: Monthly reports with threat trends, indicators of compromise (IoCs) relevant to client's industry, and strategic recommendations
Recovery Layer: Immutable Backup + Disaster Recovery
- Immutable backups: Backups protected with S3 Object Lock + offline air-gapped storage that ransomware cannot encrypt or delete
- Continuous Data Protection (CDP): Real-time change capture with RPO <5 minutes for granular recovery
- Instant Restore: Boot complete VMs from backup in <5 minutes to restore critical operations
- Universal Restore: Cross-platform recovery (physical → VM, VMware → Hyper-V, on-premise → cloud) for maximum flexibility
- Automated DR testing: Monthly automated backup testing to guarantee recoverability without manual intervention
24/7 Managed Detection and Response (MDR): The Expert Human Factor
While EDR/XDR technology automates initial detection, specialized human expertise from the SOC is critical for investigating complex alerts, distinguishing real threats from false positives, executing proactive threat hunting, and coordinating response to sophisticated incidents (APTs, targeted attacks).
Continuous 24/7/365 Monitoring with Intelligent Triage
Security Operations Center (SOC) with 3 shifts of certified analysts (CISSP, CEH, GCIA, GCIH) monitoring security dashboards in real-time. Intelligent triage prioritizes alerts by severity (critical, high, medium, low) based on: threat type, affected assets, business context, and threat intelligence. Critical alerts receive <15 minute response with immediate escalation to senior analysts if necessary.
Proactive Threat Hunting with Intelligence-Based Hypotheses
Active search for hidden threats that evaded automated detection. Analysts formulate hypotheses based on TTPs (Tactics, Techniques, Procedures) of known APTs and recent threat intelligence, then investigate historical logs, correlate anomalous events, and validate indicators of compromise (IoCs). Examples: searching for lateral movement, persistence mechanisms, data staging prior to exfiltration.
Incident Forensic Investigation with Complete Timeline
Deep forensic analysis of confirmed incidents to reconstruct complete attack timeline: initial entry point (phishing email, exploit, stolen credentials), attacker actions (reconnaissance, privilege escalation, lateral movement), objectives achieved (data access/exfiltration), and duration of compromise (dwell time). Deliverable: detailed forensic report with evidence, IOCs, and lessons learned.
Coordinated Response with Containment Runbooks
Execution of predefined and customized response runbooks for each incident type. Examples: Ransomware detected → [1] Isolate affected endpoints, [2] Suspend encryption processes, [3] Identify patient zero, [4] Verify immutable backups, [5] Notify stakeholders, [6] Restore from backup, [7] Remediate exploited vulnerability. Coordination with internal IT teams to execute actions requiring elevated privileges.
Guided Remediation with Post-Incident Validation
SOC analysts provide step-by-step guidance to remediate exploited vulnerabilities, strengthen security configurations, and prevent reinfection. Post-remediation: validation that threat has been completely eradicated through vulnerability scans, behavioral monitoring for 48-72 hours, and targeted threat hunting. Deliverable: post-incident report with root cause analysis, remediation steps taken, and recommendations to prevent recurrence.
Multi-Vector Protection Against Critical Enterprise Threats
Ransomware and Crypto-Malware
Detección
Behavior-based detection identifies patterns of mass encryption (>100 files/minute), connections to known C&C servers, and ransomware techniques (vssadmin delete shadows, bcdedit disable recovery). Machine learning analyzes entropy of modified files to detect anomalous encryption.
Prevención
Immutable backups with S3 Object Lock + offline air-gapped storage prevent encryption of recovery copies. Automated snapshots every 15 minutes with 90-day retention guarantee RPO <5 minutes. Exploit prevention blocks entry vectors (RDP brute force, SMB vulnerabilities, phishing macros).
Respuesta
Automated containment: [1] Isolate endpoint, [2] Suspend encryption processes, [3] Forensic snapshot, [4] Notify SOC. SOC investigates scope of compromise (how many endpoints affected, data exfiltrated before encryption). Instant Restore recovers critical VMs in <5 min. File-level recovery for endpoints. Zero ransom payment.
Advanced Malware and Zero-Day Exploits
Detección
Static analysis + dynamic sandbox + machine learning create layered defense. Static: binary analysis, headers, imports, strings to identify known malicious characteristics. Dynamic: cloud sandbox execution monitors behavior (network connections, file writes, registry changes, API calls). ML: classifies never-before-seen samples based on extracted features.
Prevención
Exploit prevention mitigates common exploitation techniques (buffer overflow, ROP chains, heap spraying, DLL hijacking) independent of specific vulnerability. Optional application whitelisting allows only approved executables. Automated patch management prioritizes critical patches.
Respuesta
Automatic quarantine of malicious files with hash reported to global threat intelligence. Process termination + memory dump for forensic analysis. SOC investigates entry vector and searches for similar variants across entire infrastructure. Guided remediation to close exploited vulnerability.
Phishing, Spear-Phishing, and BEC (Business Email Compromise)
Detección
Integrated email gateway with multi-layer analysis: [1] Sender reputation (SPF/DKIM/DMARC validation), [2] URL/attachment scanning (malware + phishing), [3] Content analysis (suspicious keywords, artificial urgency), [4] Impersonation detection (CEO fraud, domain spoofing). Machine learning identifies anomalous emails by comparing with historical patterns.
Prevención
URL filtering blocks access to known phishing domains. Safe Links rewrites URLs in emails to validate real destination before click. Attachment sandboxing executes attachments in isolated environment. User training + simulated phishing campaigns educate employees. MFA prevents access with stolen credentials.
Respuesta
Suspicious phishing alerts reviewed by SOC. If confirmed: [1] Quarantine email from all mailboxes, [2] Password reset for users who clicked, [3] Search for similar emails (threat hunting), [4] Notification to affected users. If account compromise: forensic investigation of actions taken with stolen credentials.
APTs (Advanced Persistent Threats) and Targeted Attacks
Detección
Behavioral analytics + threat intelligence + SOC threat hunting detect APTs that evade traditional controls. Indicators: unusual lateral movement, data staging (large ZIP files in atypical locations), beaconing (periodic connections to external IP), privilege escalation, persistence mechanisms (scheduled tasks, registry run keys), living-off-the-land techniques (PowerShell, WMI, PsExec).
Prevención
Network segmentation limits lateral movement. Least privilege + MFA make privilege escalation difficult. Application whitelisting prevents execution of attacker tools. Deception technology (honeypots, canary tokens) detects reconnaissance. Security hardening guided by CIS Benchmarks.
Respuesta
APT detection activates maximum SOC response level. Complete forensic investigation: [1] Identify patient zero and complete timeline, [2] Scope of compromise (how many systems, what data), [3] Eradication of persistence mechanisms, [4] Exhaustive threat hunting for related indicators. Post-incident: security hardening and increased monitoring for 90 days.
Cryptojacking and Computational Resource Abuse
Detección
Performance monitoring detects anomalous CPU usage (>80% sustained by unauthorized processes). Network monitoring identifies connections to known mining pools. Process analysis recognizes miners by process names, atypical paths, and command-line arguments. Behavioral analytics detects suspicious PowerShell/Bash scripts executing mining.
Data Exfiltration and Insider Threats
Detección
Integrated Data Loss Prevention (DLP) monitors sensitive data transfers: uploads to personal cloud storage, emails with large attachments, USB transfers, FTP/SFTP, printing confidential documents. Behavioral analytics detects anomalous user activity (access to resources outside normal scope, unusual hours, atypical download volume).
Prevención
Automatic classification of sensitive data (PII, PCI, PHI, trade secrets). DLP policies block/restrict transfers based on classification. Endpoint controls disable USB storage, unauthorized cloud sync apps. MFA + least privilege limit access to sensitive data. Watermarking of confidential documents.
Respuesta
DLP alert investigated by SOC to confirm whether exfiltration is legitimate or malicious. If malicious: [1] Block user, [2] Forensic analysis of what data was exfiltrated, [3] Legal notification if applicable (GDPR breach notification), [4] HR involvement if insider threat. Remediation: revoke access, rotation of compromised secrets.
Patch Management and Prioritized Vulnerability Assessments
60% of data breaches exploit known vulnerabilities with available patches but not applied (Ponemon Institute). Acronis automates vulnerability detection, real-risk prioritization, and patch deployment to reduce exposure window to <24 hours for critical vulnerabilities.
Multi-Platform Automated Vulnerability Scanning
Continuous vulnerability assessment of: OS (Windows/Linux/macOS), third-party applications (Java, Flash, Adobe, browsers), enterprise applications (SQL Server, Exchange, SAP), network device firmware. Weekly automated scans + on-demand scans when critical vulnerabilities are published (e.g., Log4Shell). Credentialed (authenticated scan) and non-credentialed (network scan) detection for maximum accuracy.
Intelligent Real-Risk Prioritization (CVSS + Context)
Not all High/Critical CVSS vulnerabilities require immediate remediation. Prioritization considers: [1] CVSS score (technical severity), [2] Exploit availability (public PoC exists?), [3] Threat intelligence (actively exploited in-the-wild?), [4] Asset criticality (business impact if compromised), [5] Exposure (asset exposed to Internet?). Result: consolidated risk score that prioritizes vulnerabilities with highest exploitation probability and greatest impact.
Automated Patching with Customized Maintenance Windows
Automated patch deployment for OS (Windows Update, Linux repos) and third-party applications (Java, Adobe, browsers) with customized policies: [1] Criticality: critical patches deployed <24h, high severity <7 days, medium <30 days. [2] Testing: patches automatically tested on pilot group before production. [3] Rollback: automatic reversal if patch causes failure (bluescreen, service crash). [4] Scheduling: maintenance windows per server group (e.g., production Sunday 2-6 AM, development immediate).
Virtual Patching for Vulnerabilities Without Available Patch (0-day)
When official patch is not available (0-day, legacy software without support), virtual patching implements IPS (Intrusion Prevention System) rules that block known exploits of the vulnerability without modifying vulnerable software. Example: CVE-2021-44228 (Log4Shell) vulnerable Java apps protected through IPS rule that blocks malicious JNDI lookups while official patch is applied.
Compliance Audits with Automated Reports
Pre-configured compliance dashboards for regulatory frameworks: GDPR (Art. 32 security measures), HIPAA (164.308 vulnerability management), PCI-DSS (Req. 6.2 patch management), SOX (ITGC-05 change management), ISO 27001 (A.12.6.1 vulnerability management), NIST CSF (PR.IP-12 vulnerability remediation). Monthly/quarterly automated reports ready for audits with evidence of: identified vulnerabilities, deployed patches, approved exceptions, remediation SLAs.
Advanced Access Control and Zero Trust Security
81% of breaches involve stolen or weak credentials (Verizon DBIR). Zero Trust model assumes no connection is trustworthy by default, requiring continuous verification of identity, device, and context for every access to enterprise resources.
Identity & Access Management (IAM) with Single Sign-On (SSO)
Centralized identity management with integration to Active Directory, LDAP, Azure AD, Okta, Google Workspace. Single Sign-On (SSO) unifies authentication across multiple applications with one session. Role-Based Access Control (RBAC) assigns permissions based on job role (e.g., HR accesses only HRIS, Finance only ERP). Least privilege by default: users receive minimum necessary access. Quarterly automated access reviews detect excessive permissions.
Mandatory Multi-Factor Authentication (MFA) with Conditional Access
MFA required for all access, especially VPN, RDP, admin panels, email, cloud apps. Supported methods: Authenticator apps (TOTP), SMS (less secure), hardware tokens (YubiKey), biometrics (Windows Hello, Touch ID). Conditional access applies additional controls based on context: access from unknown IP = requires MFA + manager approval, login from unusual country = block until validated, non-compliant device = allow only approved apps.
Privileged Access Management (PAM) for Administrative Accounts
Specialized management of privileged accounts (Domain Admins, root, AWS admin, database SAs) that have destructive power if compromised. Controls: [1] Password vaulting: admin passwords stored in encrypted vault, automatically rotated every 30 days. [2] Session recording: admin sessions recorded for audit. [3] Just-in-Time (JIT) access: elevated privileges granted only when needed with automatic expiration. [4] Approval workflows: critical admin access requires manager + security team approval.
Zero Trust Network Access (ZTNA) for Secure Remote Work
Replacement of traditional VPN (broad network access) with ZTNA (granular access to specific applications). Remote users authenticated with MFA + device health check (antivirus updated, OS patched, disk encrypted) before accessing. Micro-segmentation: user can access only apps authorized for their role, not entire corporate network. Continuous verification: session re-validated every 5 minutes (if device compromised mid-session, access revoked).
Device Compliance and Endpoint Health Verification
Access allowed only from devices compliant with corporate security policy. Compliance checks: [1] Antivirus installed and updated, [2] OS patched within last 30 days, [3] Firewall enabled, [4] Disk encryption enabled (BitLocker/FileVault), [5] No jailbreak/root detected. Non-compliant devices: blocked until remediated or allowed with limited access (web email only, no file shares). Automated remediation: agent installs/activates missing controls when possible.
Data Protection Integrated with Cybersecurity
Cybersecurity and backup/DR traditionally managed by separate tools creates gaps. Acronis unifies both in a single platform: backup protects against ransomware, EDR protects backups from encryption, recovery guarantees continuity post-incident.
Anti-Ransomware Immutable Backups with Air-Gapping
Backups protected with storage-level immutability (S3 Object Lock, WORM) that prevents modification/deletion by ransomware with admin credentials. Air-gapped backups: offline copies on storage disconnected from network that ransomware cannot reach. 90-day minimum retention to recover pre-compromise data. Network isolation: backup storage in isolated VLAN with access only from backup appliance.
Continuous Data Protection (CDP) with RPO <5 Minutes
Real-time change capture with asynchronous replication to secondary site. Changed Block Tracking (CBT) minimizes volume of transferred data. RPO <5 minutes means maximum loss of 5 minutes of work in disaster. Use cases: critical databases (SQL Server, Oracle), file servers with frequent changes, production VMs. Application-aware snapshots for SQL/Exchange guarantee consistency.
Instant Restore to Minimize Downtime (RTO <5 Minutes)
Boot complete VMs directly from backup storage without waiting for full restore. VM boots in <5 minutes while data recovers in background (lazy restore). Critical use case: ransomware encrypted production server → Instant Restore from immutable backup recovers operations in minutes. Failover orchestration automates boot sequence (Domain Controllers first, then App Servers, finally DBs).
Universal Restore for Cross-Platform Recovery
Recovery of backups to different hardware/platform than original: physical server → VM, VMware → Hyper-V, on-premise → AWS/Azure, old hardware → new hardware. Drivers automatically adapted during restore. Use cases: [1] Cloud disaster recovery (on-premise down → failover to AWS), [2] Migration projects (VMware → Azure), [3] Hardware failure (restore to available hardware even if different model).
Automated Backup Validation with Confidence Score
Monthly automated backup testing to guarantee recoverability without manual intervention. Validation types: [1] Integrity check (backup not corrupted), [2] Boot test (VM can boot from backup), [3] Application check (SQL Server service starts, database accessible). Confidence score: 0-100% based on validation success rate. Alerts if score <90%.
Granular Recovery: Files, Folders, Mailboxes, DB Objects
Selective recovery without full restore: [1] File-level: individual files/folders from image backups, [2] Application-level: individual emails from Exchange backup, tables from SQL database, VMs from Hyper-V host. [3] Point-in-time: recover file version from specific date (e.g., Word document from 3 weeks ago). Self-service portal allows users to recover their own files without IT ticket.
Why Acronis Cyber Protect Advanced Security + MDR Excels
Comprehensive enterprise solution that eliminates traditional security silos through unified platform of cybersecurity, data protection, and expert 24/7 MDR services.
Unified Platform: Security + Backup + MDR in Single Console
Eliminates complexity of managing 5-10 separate tools (EDR, AV, backup, DR, vulnerability scanner, SIEM, patch management). Single console with complete visibility of security posture + backup status + SOC alerts. Reduces TCO 50-60% vs disparate point solutions. Native interoperability: EDR protects backups, backup recovery integrated with incident response, MDR has complete infrastructure context.
24/7 MDR Expertise at Fraction of Internal SOC Cost
Building internal SOC costs $1.5M-$3M USD annually (3-5 tier 1/2/3 analysts, SOC manager, SIEM tools, threat intelligence feeds, continuous training). Acronis MDR offers enterprise-grade expertise with CISSP/CEH certified analysts operating 24/7/365 at 30-40% of the cost. Immediate time-to-value (no hiring, no training) with uninterrupted coverage (no turnover, vacations, sick leave).
Guaranteed Anti-Ransomware Protection with Zero Ransom Policy
Unique combination of: [1] Prevention (behavior detection + exploit prevention + URL filtering), [2] Detection (EDR/XDR + SOC threat hunting), [3] Containment (automated isolation + process termination), [4] Recovery (immutable backups + Instant Restore <5 min). 99.9% of clients affected by ransomware recovered completely without ransom payment. Cyber insurance partners offer reduced premiums to Acronis clients.
Simplified Regulatory Compliance with Pre-Configured Dashboards
Pre-built compliance dashboards for GDPR (Art. 32 security measures), HIPAA (164.308 administrative safeguards), PCI-DSS (Requirements 6, 10, 11), SOX (ITGC controls), ISO 27001 (Annex A controls), NIST CSF (5 functions). Automated reports ready for audits with evidence of: implemented security controls, remediated vulnerabilities, deployed patches, completed access reviews, incident response procedures. Reduces compliance effort 70% vs manual compliance.
Scalability from SMB to Enterprise with Multi-Tenancy
Cloud-native architecture scales from 10 endpoints to 100,000+ without redesign. Multi-tenancy allows MSPs to manage multiple clients from single console with complete data isolation. Flexible pricing: per-workload (per endpoint, VM, server) or per-GB (per protected capacity). Deployment options: SaaS (Acronis-hosted), on-premise (customer datacenter), hybrid (local backup + cloud replication).
Global Threat Intelligence with 500,000+ Monitored Endpoints
Acronis Cyber Protection Operation Centers (CPOCs) analyze telemetry from >500,000 endpoints globally to identify emerging threats. Machine learning trained on >100M malware samples. Threat intelligence feeds updated hourly with: malicious IPs, C&C domains, malware hashes, recent APT TTPs. Clients benefit from collective intelligence: new threat detected in client A → automatic protection deployed to all clients in <1 hour.
Integration with Enterprise IT Ecosystem
REST APIs + SIEM integration (Splunk, QRadar, ArcSight, Sentinel) allow incorporating Acronis alerts into existing SOC workflows. Ticketing integration (ServiceNow, Jira) creates automatic incident tickets. IAM integration (Active Directory, Azure AD, Okta) syncs users. PSA integration (ConnectWise, Autotask) for MSPs. Webhook notifications for Slack, Teams, PagerDuty.
Enterprise SLAs with Downtime Penalties
Service Level Agreements: [1] 99.9% Uptime (maximum 8.7 hours downtime/year), [2] MTTR <15 minutes for critical alerts, [3] 24/7/365 SOC response without exceptions, [4] >99.5% Backup success rate. Financial penalties if SLAs not met (service credits). Dedicated Technical Account Manager (TAM) for enterprise clients. Quarterly Business Reviews (QBRs) report security metrics and strategic recommendations.
Enterprise Use Cases with Documented ROI
Healthcare: 500-Bed Hospital with HIPAA/GDPR Requirements
Desafío:
Hospital with 2,000 endpoints (medical workstations, EHR servers, IoMT devices) faced: [1] Ransomware targeting healthcare (most attacked sector per FBI), [2] HIPAA 164.308/164.312 + GDPR Art. 32 compliance, [3] Small IT team (5 people) without cybersecurity expertise, [4] Limited budget ($200K/year IT security), [5] Catastrophic downtime (canceled surgeries, patients at risk).
Solución:
Acronis Advanced Security + MDR deployed on: [1] EDR on all endpoints with behavior-based ransomware detection, [2] 24/7 MDR monitoring alerts with MTTR <15 min, [3] Immutable backups of EHR servers with CDP (RPO 5 min), [4] Automated patch management prioritizing critical vulnerabilities, [5] Pre-configured HIPAA compliance dashboard with automated reports, [6] Security awareness training for medical staff.
Resultados:
• 18 months without ransomware incidents (vs 2 infection attempts blocked by EDR) • HIPAA audit passed with zero findings (auditor highlighted robust security controls) • 90% downtime reduction: phishing attack contained in <10 min by MDR SOC • 80% compliance overhead reduction: HIPAA reports generated automatically • TCO $180K/year (vs $450K quote from traditional MSSP) = 60% savings
ROI
Payback
Ahorro
Financial Services: Regional Bank 50 Branches with PCI-DSS/SOX
Desafío:
Bank with 1,200 endpoints, 150 servers (core banking, ATMs, payment processing) faced: [1] Sophisticated APT threats targeting financial sector, [2] PCI-DSS Req. 5/6/10/11 + SOX ITGC-05/08 compliance, [3] Legacy systems without patches (Windows Server 2008, SQL 2008), [4] Insider threat risk (employees with access to sensitive data), [5] Quarterly audits with recurring findings in vulnerability management.
Solución:
Acronis deployed with: [1] XDR correlating events from endpoints + network + email to detect APTs, [2] Proactive MDR threat hunting searching for compromise indicators, [3] Vulnerability assessment + automated patch management with virtual patching for legacy systems, [4] DLP monitoring to prevent data exfiltration, [5] Privileged Access Management (PAM) with session recording for admin accounts, [6] PCI-DSS + SOX compliance dashboards with automated evidence.
Resultados:
• Zero data breaches in 24 months (vs 1 pre-Acronis breach cost $2.1M) • PCI-DSS QSA audit passed with zero compensating controls (first time in 5 years) • Critical vulnerabilities remediated <72 hours (vs 30-60 days pre-Acronis) • Insider threat detected: DLP alerted about employee exfiltrating customer data → HR investigation → termination before damage • Compliance audit prep reduced from 160 hours → 20 hours (automated reports) • TCO $320K/year (vs $800K estimate for building internal SOC)
ROI
Payback
Ahorro
Manufacturing: Automotive Plant with IT/OT Convergence
Desafío:
Manufacturer with 800 IT endpoints + 200 OT devices (PLCs, SCADA, HMIs) faced: [1] Ransomware targeting manufacturing (NotPetya, WannaCry precedents), [2] IT/OT convergence creating expanded attack surface, [3] Legacy OT systems cannot be patched (warranty void if modified), [4] Catastrophic production downtime ($150K/hour line stopped), [5] No visibility into OT network security posture.
Solución:
Acronis implemented with: [1] EDR on IT endpoints + passive OT network monitoring (no agents on PLCs), [2] IT/OT network segmentation with strict firewall rules, [3] Virtual patching for non-patchable OT devices, [4] 24/7 MDR with OT security expertise, [5] Immutable backups of SCADA servers + HMI configs with Instant Restore, [6] OT-specific incident response playbooks (e.g., ransomware detected → isolate IT, but keep OT operating with manual controls).
Resultados:
• Ransomware attack blocked: MDR SOC detected lateral movement from IT → OT and isolated IT network before ransomware reached SCADA (production continued operating with manual controls, zero downtime) • Critical HMI software vulnerability mitigated with virtual patching (official patch not available for 6 months) • Successful backup recovery test: SCADA server restored in <10 min during drill • Improved OT visibility: network monitoring identified 15 unauthorized shadow IT devices on OT network • TCO $240K/year = 62% savings vs ICS-specific MSSP estimate ($630K)
ROI
Payback
Ahorro
E-Commerce: Online Retailer $500M Revenue with PCI-DSS
Desafío:
E-commerce with 400 endpoints, 80 servers (web, app, DB, payment gateway) faced: [1] DDoS attacks, web application exploits (SQLi, XSS), credential stuffing, [2] PCI-DSS compliance (Req. 6.2, 6.6, 10.2, 11.3), [3] Seasonal traffic spikes (Black Friday) with no margin for downtime, [4] Legacy monolithic app with known vulnerabilities, [5] Data breach risk (customer PII + payment data).
Solución:
Acronis + Web Application Firewall (WAF): [1] EDR/XDR on all servers with application-aware monitoring, [2] 24/7 MDR SOC monitoring alerts especially during peak seasons, [3] Pre-production vulnerability scanning + automated patch management, [4] DLP preventing customer data exfiltration, [5] Immutable backups with Instant Restore for web/app/DB tiers, [6] Automated PCI-DSS compliance dashboard, [7] WAF protecting legacy app vulnerabilities during rewrite.
Resultados:
Implementation Roadmap: 5 Phases for Complete Security
Assessment and Planning (Weeks 1-2)
Actividades:
- • Asset discovery: Complete inventory of endpoints, servers, critical applications, sensitive data
- • Risk assessment: Identification of priority threats according to industry and attack surface
- • Gap analysis: Comparison of existing controls vs best practices (CIS Benchmarks, NIST CSF)
- • Architecture design: Deployment planning (cloud/on-premise/hybrid), network segmentation, backup strategy
- • Stakeholder alignment: Definition of roles/responsibilities between client and Acronis MDR SOC
Entregables:
- Complete asset inventory
- Risk assessment report
- Implementation plan with timeline
- Architecture design document
Pilot Deployment (Weeks 3-4)
Actividades:
- • EDR agent deployment on pilot group (10-20% of endpoints): IT department first
- • Policy configuration: AV, behavior detection, exploit prevention, device controls
- • Backup setup: Critical servers with immutable storage, CDP for databases
- • MDR SOC integration: SOC team onboarding, alert configuration, response SLA definition
- • Testing: Detection validation (malware samples, exploit simulators), backup recovery testing
Entregables:
- Pilot group protected (EDR + Backup)
- SOC onboarding completed
- Response playbooks configured
- Test results documented
Full Rollout (Weeks 5-8)
Actividades:
- • Mass deployment: EDR rollout to all endpoints in waves (by department, location, or device type)
- • Complete backup: All critical servers/VMs/endpoints with configured policies
- • Vulnerability management: First complete vulnerability scan + patch deployment
- • DLP configuration: Sensitive data classification, exfiltration prevention policies
- • User training: Security awareness training for all employees (phishing, password hygiene, reporting suspicious activity)
Entregables:
- 100% endpoints protected with EDR
- 100% servers with immutable backup
- Vulnerability scan baseline
- Security awareness training completed
Optimization and Tuning (Weeks 9-12)
Actividades:
- • Policy tuning: False positive reduction through whitelisting of legitimate apps
- • Advanced features: XDR correlation configuration, proactive threat hunting, automated response playbooks
- • Integration: Connection with SIEM, ticketing, IAM, PSA according to client ecosystem
- • Compliance setup: Compliance dashboard configuration specific to applicable frameworks
- • Performance optimization: Backup/scan schedule adjustment to minimize user impact
Entregables:
- Optimized policies (false positives <0.1%)
- Integrations completed
- Compliance dashboards configured
- Performance baselines established
Steady State Operations + Continuous Improvement (Ongoing)
Actividades:
- • 24/7 monitoring: SOC operating in steady state with MTTR <15 min for critical alerts
- • Threat hunting: Weekly proactive search for hidden threats
- • Quarterly reviews: QBRs with security metrics report, threat trends, recommendations
- • Continuous optimization: Policy adjustment based on lessons learned from incidents
- • Technology updates: New Acronis features deployed (e.g., new ML models, integration with new platforms)
Entregables:
- Monthly SOC reports
- Quarterly Business Reviews
- Continuous security posture improvement
- Maintained regulatory audit readiness
ROI and Business Value: Detailed Financial Analysis
Return on investment analysis based on typical mid-market enterprise (1,000 endpoints, 100 servers, $500M annual revenue, Healthcare/Financial Services industry with strict compliance requirements).
Quantifiable Benefits (Annual)
Data Breach Prevention
Pre-Acronis probability: 33% annual (1 incident/3 years). Average breach cost: $4.35M (IBM). With Acronis: 90% risk reduction → expected cost $435K. Savings: $4.35M * 0.9 - $435K * 0.1 = $2,667,000 annual. (Conservative: we assume only prevention of 1 breach every 3 years, but healthcare breaches frequently >$10M with HIPAA fines).
Operational Downtime Reduction
Historical downtime: 5 days/incident every 3 years = 1.67 days/year. Revenue loss: $500M/250 days = $2M/day. Downtime cost: 1.67 * $2M = $3.34M/year. With Acronis Instant Restore: downtime reduced to <4 hours (RTO). Savings: 1.67 days - 0.17 days = 1.5 days = $3M/year. Conservative estimate (assuming only 40% of revenue at risk): $1.2M.
Compliance Efficiency (FTE Reduction)
Pre-Acronis: 2 FTEs dedicated to manual compliance ($180K) + auditor fees ($120K) = $300K. With Acronis: automated compliance dashboards + reports → 0.5 FTE + auditor fees reduced 25% ($90K) = $180K. Savings: $300K - $90K = $210K annual.
Tool Consolidation (Licensing Reduction)
Replaced tools: AV ($50K), Backup ($80K), Vulnerability scanner ($30K), Patch management ($20K) = $180K eliminated licensing. Acronis all-in-one replaces these tools.
IT Hours Reduction on Incidents
Pre-Acronis: IT team (5 people @ $120K fully loaded) spends 30% time on reactive incident response = $180K effort. With MDR SOC: SOC handles triage, investigation, containment → 80% IT involvement reduction = $144K savings. Plus: automated patch management saves 10 hours/week ($62K/year). Automated vulnerability management saves 15 hours/week ($93K/year). Total: $144K + $62K + $93K + misc = $350K.
Cyber Insurance Premium Reduction
Pre-Acronis: cyber insurance premium $600K/year (coverage $10M, high risk profile post-breach). With Acronis: insurers offer 20% discount for improved controls = $120K savings. (Some insurers require EDR+MDR as pre-requisite for coverage).
ROI en 3 años
Payback Period
NPV 3 años
Real Success Stories: Prevented Incidents and Successful Recoveries
Regional Healthcare System (7 Hospitals, 3,500 Endpoints)
HealthcareDesafío:
REvil ransomware attack targeting healthcare during COVID-19 pandemic. Phishing email with malicious macro executed by administrative employee. Ransomware attempted to encrypt critical EHR (Electronic Health Records) servers for patient care.
Respuesta Acronis:
[T+0 min] EDR behavior detection alerted on Excel process launching PowerShell with obfuscated commands. Automated playbook executed: [1] Suspend PowerShell process, [2] Network isolation of endpoint, [3] Forensic snapshot of memory/disk, [4] Alert to MDR SOC. [T+8 min] SOC analyst confirmed REvil ransomware through binary analysis + threat intelligence. Identified 3 additional compromised endpoints through lateral movement. [T+12 min] SOC executed isolation of 4 affected endpoints. [T+45 min] Threat hunting identified patient zero (phishing email) and validated that critical servers NOT compromised (ransomware did not propagate). Recovery: Affected endpoints restored from immutable backups in <2 hours. Zero EHR server downtime. Zero ransom payment.
Resultado:
• Zero encryption of critical servers (EHR intact) • Downtime limited to 4 administrative endpoints (<2 hours) • Patient care NOT interrupted (scheduled surgeries continued) • Incident response cost: $15K (SOC time) vs $2.5M demanded ransom + weeks of downtime • Board of Directors highlighted Acronis MDR as critical control that avoided disaster • Cyber insurance renewed with 15% reduced premium for demonstrated controls
"Acronis MDR SOC responded in minutes to an attack that could have paralyzed our 7 hospitals. The difference between technology alone and technology + 24/7 human expertise was the difference between avoided disaster and catastrophe."
— Chief Information Security Officer
Financial Services Firm ($12B Assets Under Management)
Financial ServicesDesafío:
APT group targeting financial sector (likely state-sponsored) gained initial access through compromised VPN account of employee (credentials stolen via phishing). Attackers remained latent for 3 weeks conducting reconnaissance (network mapping, privilege escalation, data staging).
Respuesta Acronis:
[Week 1] Behavioral analytics detected anomalous activity: VPN user accessing file shares outside normal department, unusual hours (3 AM), atypical download volume. Alert generated but classified Medium priority (no definitive compromise indicators). [Week 2] Proactive threat hunting by SOC analyst investigated anomalies: identified lateral movement pattern (single user account accessing progressively more privileged systems). Escalated to Senior Analyst. [Week 3] Deep dive forensic analysis: [1] Compromised VPN account of CFO assistant, [2] Attackers using living-off-the-land tools (PowerShell, PsExec, WMI) to evade AV, [3] Data staging: 50 GB of financial reports aggregated in hidden folder preparing exfiltration. [Action] Immediate containment: [1] VPN account disabled, [2] Forced password reset for all users, [3] Compromised endpoints isolated + forensically imaged, [4] Data staging folder deleted before exfiltration. Post-incident: VPN hardening (mandatory MFA), reinforced security awareness training.
Resultado:
• APT detected BEFORE data exfiltration (critical threat hunting) • 50 GB of sensitive financial data protected (HNW clients, M&A confidential, trading strategies) • Zero regulatory breach notification required (no data actually stolen) • Estimated avoided damage: $15M+ (breach cost + regulatory fines + reputational damage + client lawsuits) • SEC examination post-incident: examiners praised proactive threat hunting and response, zero findings • Competitive advantage: RFPs highlight SOC 2 Type II with zero incidents
"Acronis SOC's proactive threat hunting identified a sophisticated APT that our internal tools did not detect. Three weeks of reconnaissance went unnoticed until human analysts connected the dots. This saved our reputation and possibly our regulatory license."
— Chief Risk Officer
Manufacturing Company (Automotive Tier 1 Supplier)
ManufacturingDesafío:
Ransomware attack during peak production (pre-holiday season with critical OEM deliveries). IT network compromised through VPN vulnerability exploit (CVE-2021-20016, SonicWall). Conti ransomware began encrypting file servers and attempted to propagate to OT network (SCADA servers controlling production lines).
Respuesta Acronis:
[T+0 min] EDR detected mass file encryption (>1000 files/minute) on main file server. Automated response: [1] Suspend ransomware process, [2] Isolate server from network, [3] Alert SOC. [T+5 min] MDR SOC identified Conti ransomware + lateral movement attempts toward OT network. [Critical decision] SOC coordinated with client: [1] Completely isolate IT network to contain ransomware, [2] Keep OT network operational with temporary air-gap, [3] Production continued with manual controls while IT restored. [T+30 min] Instant Restore of critical file servers from immutable backups (2 hours old, acceptable RPO). [T+4 hours] IT network completely restored with VPN vulnerability patch applied. [T+6 hours] IT-OT connection restored with reinforced segmentation + additional monitoring. Total production downtime: ZERO (OT operated isolated for 6 hours).
Resultado:
• Zero production downtime (lines operated with manual controls during restoration) • IT network restored <6 hours (vs weeks typical for ransomware) • OEM deliveries met on-time (avoided contractual penalties $500K/day) • Vulnerability patched on remaining VPN appliances (<24 hours post-incident) • Lessons learned applied: reinforced IT-OT segmentation, virtual patching deployed for legacy OT devices • Estimated savings: $3M (5 days downtime @ $600K/day avoided)
"Acronis MDR made the critical decision to isolate IT but keep OT operational. That decision saved our production during peak season. Instant Restore brought us up in hours what takes competitors weeks. We have recommended Acronis to other Tier 1 suppliers in the industry."
— VP of Operations & IT
What Our Clients Say About Acronis MDR
"Before Acronis MDR, our small IT team was overwhelmed trying to monitor security alerts while doing their daily work. Now we have an enterprise-grade SOC operating 24/7 for a fraction of the cost of hiring a security analyst. The MTTR <15 minutes has saved us multiple times."
Director of IT
Regional Healthcare Network, 1,200 endpoints
Healthcare
"Proactive threat hunting is the differentiator. They don't just respond to alerts; they actively search for hidden threats. They identified an APT that had been latent for weeks and contained it BEFORE data exfiltration. This saved us millions in breach costs and reputational damage."
Chief Information Security Officer
Investment Management Firm, $8B AUM
Financial Services
"The combination of technology + human expertise is powerful. AI detects anomalies but the SOC's certified analysts investigate and confirm real threats vs false positives. The <0.1% false positive rate means our IT team doesn't waste time investigating irrelevant alerts. Efficiency dramatically improved."
VP of Technology
E-commerce Retailer, $750M revenue
Retail
Flexible Deployment Options
SaaS (Acronis Cloud-Hosted) - Recommended for Majority
Management console + backup storage in Acronis Cloud. EDR agents on endpoints report to cloud. MDR SOC accesses telemetry via cloud. Advantages: [1] Fastest deployment (<2 weeks), [2] Zero on-premise infrastructure required, [3] Automatic scaling, [4] Automated software updates. Use cases: SMB, distributed workforce, cloud-first organizations.
- Fastest setup: <2 weeks from contract to full deployment
- Zero CAPEX: No backup appliances, No on-premise servers
- Automatic updates: New features/ML models deployed automatically
- Global accessibility: Access from any location (ideal for remote workforce)
- Elastic scaling: Add endpoints without re-architecting
Hybrid (On-Premise Primary + Cloud Replication)
On-premise backup appliance for local backups (fast restore). Replication to Acronis Cloud for offsite DR. EDR reporting to cloud. Advantages: [1] Fast local restore (LAN speed), [2] Cloud copy for geographic DR, [3] Compliance with data residency requirements. Use cases: Enterprise with limited WAN connectivity, regulated industries with data residency requirements.
- Fast restore: Local backups on on-premise appliance (Gigabit LAN speed)
- Geographic DR: Cloud copy in different datacenter (complete DR)
- Data residency: Primary data remains on-premise (GDPR compliance, etc.)
- WAN optimization: Only incremental changes replicated to cloud
- Flexibility: Restore from local (fast) or cloud (if local destroyed)
Fully On-Premise (Air-Gapped for High Security)
All infrastructure on-premise in customer datacenter: backup appliances, management console, SOC access via secure VPN. Advantages: [1] Complete data control (never leaves datacenter), [2] Compliance with strict regulations (defense, government), [3] Air-gapped offline backups. Use cases: Defense contractors, Government agencies, Critical infrastructure with air-gap requirements.
- Complete control: Data never leaves customer datacenter
- Air-gapped backups: Offline copies on tape/disk disconnected from network
- Compliance: Meets defense/government data sovereignty requirements
- Secure SOC access: MDR analysts access via dedicated VPN with MFA
- Custom retention: Customized retention policies (e.g., 7 years for finance)
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