Terms of Service
Legal agreement governing the use of our enterprise cloud infrastructure services.
Acceptance of Terms
By accessing and using EnNube.com services, you agree to be bound by these Terms of Service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing our services.
License to Use
- We grant a limited, non-exclusive, non-transferable, and revocable license to use our cloud services
- You may not resell, redistribute, or transfer services to third parties without written authorization
- You must comply with all acceptable use policies and established capacity restrictions
- Content and data you upload remain your property, granting us only the license necessary to provide services
- We reserve the right to modify or discontinue services with reasonable prior notice
Acceptable Use
- Do not use services for illegal, fraudulent activities, or activities that violate third-party rights
- Do not perform denial of service attacks (DoS/DDoS), unauthorized penetration, or hacking activities
- Do not send spam, malware, or malicious content through our infrastructure
- Do not use services to store or distribute illegal material or material that infringes intellectual property rights
- Maintain the security of your access credentials and immediately notify of any unauthorized use
- Comply with all applicable data protection laws when using our services
- Do not attempt to access restricted areas of infrastructure or other customers' accounts
Accounts and Registration
- You must provide accurate and complete information during registration
- You are responsible for maintaining the confidentiality of your access credentials
- You must notify us immediately of any unauthorized use of your account
- We reserve the right to suspend or terminate accounts that violate these terms
- A person or entity may not maintain multiple accounts for the same purpose
- You must have legal capacity to enter into this agreement (18 years or older)
Billing and Payments
Services are billed according to the pricing structure published on our website
Payment must be made within the terms specified on your invoice
Unpaid charges may result in service suspension or termination
Refunds are governed by our separately published Refund Policy
We reserve the right to modify prices with 30 days' prior notice
You are responsible for all applicable taxes related to the use of our services
Excessive resource usage beyond plan limits may result in additional charges
Limitation of Liability
- Services are provided "as is" and "as available" without warranties of any kind
- We do not guarantee uninterrupted or error-free operation of services
- We will not be liable for indirect, incidental, or consequential damages
- Our total liability is limited to amounts paid by you in the last 12 months
- You are responsible for maintaining adequate backups of your data
- We are not responsible for data loss resulting from your actions or security breaches
- We provide specific SLAs detailing our availability commitments
Indemnification
- You agree to indemnify and hold harmless EnNube.com, its directors, employees, and agents
- This indemnification covers claims arising from your use of services or violation of these terms
- It includes reasonable legal costs incurred in defense against such claims
- We reserve the right to assume exclusive defense of any matter subject to indemnification
- You will not settle any claim affecting us without our prior written consent
No Warranties
- Services are provided "as is" without express or implied warranties of any kind
- We do not warrant that services will meet your specific requirements or expectations
- We do not warrant that services will be uninterrupted, timely, secure, or error-free
- We do not warrant the accuracy or reliability of any information obtained through services
- Any material downloaded or acquired through use of services is at your own risk
- Disclaimer of all implied warranties of merchantability, fitness for a particular purpose, and non-infringement
User Consent
- By using our services, you consent to the collection and use of information according to our Privacy Policy
- You consent to receive electronic communications related to your account and services
- You agree that we may contact you by email or phone regarding your account
- You may withdraw your consent for marketing communications at any time
Suggestions and Feedback
- We value your suggestions, ideas, and feedback about our services
- By submitting feedback, you grant us the right to use, modify, and incorporate your suggestions without compensation
- We have no obligation to implement or respond to all suggestions received
- We do not establish a confidential relationship by simply receiving suggestions
User Content
- You are responsible for all content you upload, post, or transmit through our services
- You represent that you own or have the necessary rights to use and authorize use of your content
- You grant us a worldwide, non-exclusive, royalty-free license to use your content for the purpose of providing services
- We reserve the right to remove content that violates these terms or acceptable use policies
- We do not endorse or are responsible for user-generated content
Third-Party Links
- Our website may contain links to third-party websites or services not owned or controlled by EnNube.com
- We have no control over the content, privacy policies, or practices of third-party websites
- We assume no responsibility for the content, policies, or practices of third-party websites
- We recommend reviewing the terms of service and privacy policies of any third-party websites you visit
- Use of third-party services is at your own risk and subject to their terms and conditions
Use of Cookies
- We use cookies to improve your experience on our website and services
- Cookies help us remember your preferences and understand how you use our services
- You can configure your browser to reject cookies, although this may affect site functionality
- See our Privacy Policy for detailed information about our use of cookies
Copyright Infringement
- We respect third-party intellectual property rights and expect our users to do the same
- If you believe your copyrighted work has been copied in a way that constitutes infringement, contact us
- We provide a process for alleged infringement notices under the DMCA
- Infringement notices must include identification of the protected work, location of infringing material, and your contact information
- We may terminate accounts of users who are repeat infringers
Intellectual Property
All intellectual property rights to our services, platform, software, and content are owned by EnNube.com or our licensors.
Our trademarks, logos, and service marks may not be used without our prior written consent.
Content and data you upload to our services remain your exclusive property.
You grant us a limited license to process and store your content solely for the purpose of providing contracted services.
Site Modifications
- We reserve the right to modify, suspend, or discontinue any aspect of our website at any time
- We may update content, features, and functionalities without prior notice
- We will not be liable to you or third parties for any modification, suspension, or discontinuation of the site
- Material changes to paid services will be notified with reasonable advance notice
Service Termination
- We may suspend or terminate your access to services immediately if you violate these terms
- You may cancel your account at any time through written notice
- Termination does not eliminate your payment obligations for services already provided
- Upon termination, your right to use services ceases immediately
- We may retain your data for a period of time after termination according to our retention policy
- Certain provisions of these terms survive termination, including warranties, liability limitations, and dispute resolution
Dispute Resolution
- Any dispute related to these terms will be resolved first through good faith negotiation between parties
- If dispute is not resolved through negotiation within 30 days, it may be submitted to mediation
- Disputes not resolved through mediation may be submitted to binding arbitration under commercial arbitration rules
- Each party will be responsible for its own legal costs, except as the arbitrator determines otherwise
- You waive the right to participate in class actions or class arbitrations against EnNube.com
Promotions and Offers
- Promotions, discounts, and special offers are subject to additional specific terms and conditions
- Promotional offers cannot be combined with other discounts unless expressly stated
- We reserve the right to modify or cancel promotions at any time
- Promotion terms prevail in case of conflict with these general terms
Typographical Errors
- In case of a typographical error in pricing or product information, we reserve the right to correct it
- If an incorrect price was charged, we may cancel or contact you for confirmation before processing
- We are not responsible for typographical errors or inaccuracies on the website
- We make reasonable efforts to maintain accurate information, but errors may occur
Miscellaneous Provisions
- These terms are governed by the laws of the state of New Jersey, United States, without reference to its conflict of laws principles
- Any legal action must be filed in courts located in Mercer County, New Jersey
- If any provision is invalid, the remaining provisions will remain in force
- We may assign these terms to a third party in case of merger, acquisition, or asset sale
- You may not assign or transfer these terms without our prior written consent
- These terms do not create any agency, partnership, or joint venture relationship between parties
Definitions
- Cookie: A small file placed on your device that contains details of your browsing history on our website
- Company: Refers to EnNube.com, located at 56 Shelburne Drive, Ewing, NJ 08638, United States
- Country: Refers to the United States, specifically New Jersey, where the Company operates
- Device: Any Internet-connected equipment such as a computer, mobile phone, or digital tablet that can access our services
- Service: Refers to the enterprise cloud infrastructure services provided by EnNube.com, including but not limited to virtual servers, storage, security, and related services
- Third-party Service: Services, content, or functionalities provided by third parties that may be displayed, included, or available on our website
- Website: The EnNube.com site, accessible from https://www.ennube.com and all its subdomains
- You: The person, company, or organization accessing or using our services and accepting these Terms of Service
Terms Updates
- We reserve the right to modify these Terms of Service at any time
- Material changes will be notified at least 30 days in advance via email or portal notification
- Your continued use of services after the effective date of any modification constitutes your acceptance of modified terms
- If you do not accept modified terms, you must stop using our services
- Review these terms periodically to stay informed of updates